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Guide . 8 min read

HiWiPay for Agencies with Retainers: Predictable INR vs Wise/PayPal

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IN THIS ARTICLE

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Every agency owner knows the quiet panic that comes with the first of the month. Clients pay on time. Emails confirm it. Yet the balance doesn’t move. You refresh Wise, check PayPal, call the bank, and wait. What should have been routine feels unpredictable again.

Retainers are supposed to be steady. Instead, they’ve turned into a coin toss. The same $10,000 can land at ₹8.5 lakh this month and ₹8.8 lakh the next. The work stays consistent, but your INR doesn’t.

HiWiPay was built to fix that, giving agencies a way to predict their cash flow without losing a single rupee to hidden spreads or delays

The Illusion of Convenience

Wise and PayPal promise ease, but they trade it for control. Their systems work on pooled conversion rates that shift throughout the day. Fees vary. Settlement time changes. You never really know what you’ll land until it’s too late to plan.

If your client sends $10,000, here’s how it plays out:

  • PayPal: ₹85.3 average rate with a $50 fee.
  • Wise: ₹87.7 rate with a 0.6% cut.
  • HiWiPay: ₹88.7 live market rate with a transparent 0.6% fee.

That difference may look small, but over time, it adds up to entire salaries lost to friction.

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HiWiPay doesn’t change how your client pays. It changes what you actually receive.

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When Predictability Becomes Power

Agencies survive on rhythm. The problem isn’t just losing money. It’s losing stability. You can’t plan hiring or ad budgets if your income keeps shifting.

HiWiPay locks that down.

  • You see the live conversion rate before settlement.
  • INR is credited within hours.
  • FIRC appears automatically with every payment.
  • No hidden deductions, no support tickets, no follow-ups.

The result is peace of mind that your work translates cleanly into value.

Real Example, Real Control

A design agency in Bengaluru billing $25,000 a month switched from PayPal to HiWiPay. They used to see up to ₹40,000 in variance every cycle. After switching, that dropped to under ₹2,000. Every month, their INR matched the rate quoted on their dashboard.

It didn’t make their clients more punctual, but it made their payments predictable.

The Verdict

For agencies, convenience used to mean compromise. HiWiPay removes that tradeoff. It gives you a live rate, a flat fee, and immediate compliance, all in one system.

Predictable INR means predictable business. The faster you can trust your numbers, the faster you can move on to building things that actually matter.

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About HiWiPay EXIM

HiWiPay EXIM is not just another payment processor. It’s India’s purpose-built export payment infrastructure designed for service exporters, agencies, SaaS founders, and freelancers who are tired of losing margin in translation.

Every transaction runs through a live mid-market FX engine that mirrors the global interbank rate—no internal buffers, no markups. Settlement happens within T+0 to T+1, and every inflow generates a digital FIRC automatically, mapped to your invoice and RBI purpose code.

Built by a team led by Dewang Neralla (ex-Atom Technologies, NTT Data Payments), HiWiPay’s system runs on JPMorgan Chase’s global banking rails with oversight from an ex-RBI director. This gives it institutional-grade reliability without the slow processes of traditional banks.

What you get isn’t just speed. You get a single platform that combines:

  • Real-time FX conversion for USD, EUR, GBP, and 25+ currencies.
  • Instant INR credit to any Indian bank.
  • Built-in compliance for e-FIRC and e-BRC.
  • Reconciliation and invoice-matching for accounting tools.
  • Transparent pricing with no hidden spreads.

HiWiPay EXIM was created for exporters who treat money like data—meant to move, not wait.

Looking to Simplify Your Global Payment Process?

Our team of international payment experts is ready to help you streamline your payment processes and expand your global reach.

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FAQs

About virtual bank accounts

How can I receive international payments in India?

You can open a free global multi-currency account with HiWiPay, And start receiving export payments from 25+ currencies and 150+ countries directly into your Indian bank account.

With HiWiPay, exporters typically receive payments within 24 hours.
Not at all. Setting up a HiWiPay global multi-currency account is completely free. Our support team assist you fully.
Platforms like HiWiPay let you open a free global multi-currency account, You can receive payments in USD, EUR, GBP, etc., and settle them directly into your local bank

FIRA (Foreign Inward Remittance Advice) is an official document issued by a bank confirming the receipt of foreign currency into your account. It serves as proof that an international payment has been received, as is often required for:

  • Regulatory compliance
  • Tax filings
  • Claiming export incentives
  • Accounting and audit purposes
How can I receive international payments in India?

You can open a free global multi-currency account with HiWiPay, And start receiving export payments from 25+ currencies and 150+ countries directly into your Indian bank account.

With HiWiPay, exporters typically receive payments within 24 hours.

Not at all. Setting up a HiWiPay global multi-currency account is completely free. Our support team assist you fully.
Platforms like HiWiPay let you open a free global multi-currency account, You can receive payments in USD, EUR, GBP, etc., and settle them directly into your local bank

Answer

Absolutely. HiWiPay uses bank-grade security and follow RBI compliance to ensure your international payments are safe, reliable, and fully compliant with Indian regulations.

A virtual account is a unique bank account number assigned to a business to collect and track payments efficiently. It is a reference for incoming funds linked to a master account.

Virtual accounts make receiving and managing payments easier by providing a unique bank account number for each transaction, customer, or business need. They are linked to a main bank account but act as separate identifiers, making tracking and reconciliation more efficient.

FIRA (Foreign Inward Remittance Advice) is an official document issued by a bank confirming the receipt of foreign currency into your account. It serves as proof that an international payment has been received, as is often required for:

  • Regulatory compliance
  • Tax filings
  • Claiming export incentives
  • Accounting and audit purposes

Yes, you can generate an e-BRC (electronic bank realization certificate) through HiWiPay portal. An e-BRC is an important document for exporters, as it serves as proof of foreign exchange realization and is required to claim export incentives under various government schemes.

To generate e-BRC, follow these steps.

Sign in to HiWiPay >> Click Start Shipment menu >> Click View or Edit button against invoice >> Check e-BRC tab >>

The Foreign Exchange Management Act (FEMA), 1999, governs foreign exchange transactions in India. It is designed to facilitate international trade while ensuring the stability of the foreign exchange market. For exporters, FEMA sets rules on receiving payment in foreign currency, repatriating funds, and maintaining proper documentation. It also requires that export earnings be realized within a specified timeframe and reported to the Reserve Bank of India (RBI) as per regulations. Following FEMA guidelines is essential for exporters to avoid penalties and ensure smooth international transactions.

The payment settlement time is less than 24 hours. Once the transaction is processed, the funds will be settled within a day.

Signing up for HiWiPay is quick and easy with our self-onboarding feature:

  1. Register with your email ID
  2. Complete the onboarding process
  3. Get notified once your account is successfully activated

Need help? Reach out to us exim@hiwipay.com for assistance

HiWiPay helps Indian exporters, importers, startups, service providers, consultants, agencies, and freelancers receive international payments effortlessly. We also assist with the end-to-end export pre & post shipment documentation process.
HiWiPay is a fintech company based in Mumbai, Maharashtra.
Absolutely! We secure international transactions by partnering with RBI-compliant banks and payment service providers (PSP). All payments are processed with high-security standards for complete peace of mind.
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