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Guide . 8 min read

Compliance Support: Bank RM vs Fintech — FIRC & Purpose Code Help Compared

Compliance Support Bank RM vs Fintech-Feature

IN THIS ARTICLE

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Running an export business or freelancing for international clients isn’t just about getting paid — it’s about proving you got paid.

You send an invoice, the client pays, the money lands — and just when you exhale, your accountant says,

> “We still need the FIRC.”

You blink. The what?

That’s the moment every Indian exporter or freelancer discovers the underworld of compliance — FIRC, purpose codes, BRCs, and the mysterious art of “waiting for the bank RM to reply.”

So let’s break it down. How do banks and fintech platforms really handle compliance support? And why does one make you wait a week for a PDF while the other delivers it in two clicks?

The Great Compliance Mystery — Why Does Something So Simple Take So Long?

Every foreign payment entering India needs to be documented for RBI. Banks were built to handle this — just not quickly.They run on layers of approvals, trade desks, and emails that go from one department to another before you finally receive a three-page PDF marked “Certificate of Foreign Inward Remittance.”Fintech platforms, on the other hand, decided to rebuild that entire process from scratch — directly embedding compliance into your payment flow.

The result? What took seven emails and ten days through a bank RM now happens automatically, and you can actually see it happening in real time.

FIRC and Purpose Code — Two Acronyms That Run Your Life

FIRC: The Proof You Didn’t Know You Needed

Your Foreign Inward Remittance Certificate is the RBI’s official proof that a foreign client paid you.You need it for income-tax filings, GST refunds, export documentation — and sometimes even for visa or funding paperwork.Without it, your “money received” isn’t officially “income earned.”

Purpose Code: The RBI’s Secret Decoder Ring

Every payment entering India must be tagged with a purpose code — a short RBI code explaining why the payment came in.It could be for consulting, software, design, or goods export.If it’s tagged wrong or not at all, your refund, compliance, or audit trail goes sideways fast.

So yes, those small codes matter more than they look.

Life With a Bank RM — Compliance by Email Chain

StepWhat HappensYour MoodTypical Delay
You request a FIRCEmail your RM, attach invoiceHopeful3–10 days
You follow up“Just checking if you got my email…”Annoyed2–3 days later
RM forwards“Sent to trade team.”ConfusedUndefined
Purpose Code?“We’ll check internally.”ResignedOngoing
Final outcomeYou get a PDF FIRC by emailRelieved (for now)7–14 days

Banks don’t make compliance painful on purpose — their systems were built for a different era.

Each FIRC request moves through multiple desks; each purpose code is typed manually.

It’s not malicious.  just medieval.

Life With a Fintech Platform — Compliance That Just… Happens

StepWhat HappensExperienceTime
Receive PaymentTagged automatically with the right purpose codeFeels seamlessInstant
FIRC IssuedAuto-generated via partner bankTransparent24–48 hours
e-BRC LinkedSynced automaticallyEffortlessWithin a week
SupportChat or dashboardHuman, quickReal-time

Instead of juggling attachments and “dear sir” emails, you log in, click, and download.

Compliance stops being a separate department;  it becomes a feature.

It’s not that fintechs made compliance easier.They made it make sense.

Compliance Support Bank RM vs Fintech-Secondary

Real Example — Two Freelancers, Same Payment, Different Realities

Asha (Bank Route):

Her $1000 USD project payment lands in her account.

Her CA asks for the FIRC to close her GST filing.

She emails the RM. Waits. Follows up. Waits again. The FIRC finally arrives nine days later.

Rohit (Fintech Route):

His $1000 payment arrives via a fintech partner.Within 48 hours, his e-FIRC is ready in his dashboard — already tagged with the correct purpose code.His CA downloads it, files the return, and moves on.

Same income.Different experience.

The Hidden Cost of Delayed Compliance

Late FIRCs don’t just annoy accountants — they freeze cash flow.You can’t file refunds, claim benefits, or reconcile exports until those documents arrive.Wrong purpose codes can push your payment into a manual review queue at your bank or even at DGFT.Each delay stretches your working-capital cycle by days or weeks.

In short: the slower the compliance, the slower your business.

The Compliance Scorecar

FeatureBank RMFintech Platform
SpeedDepends on follow-upsAutomated
TransparencyLowFull
FIRC IssuanceManual PDF via emailAuto e-FIRC via dashboard
Purpose Code TaggingManual entryBuilt-in
BRC GenerationPost-FIRC, manualAPI-linked
SupportRM + trade teamIn-app + real people
RBI Compliance✅ (via partner bank)

Both are legitimate.

Only one respects your time.

Verdict — Compliance Is No Longer a Favour

For years, compliance felt like a favour banks did for exporters — “we’ll process your FIRC soon.” Now it’s becoming what it should’ve always been: a built-in part of your payment process.

Fintechs turned compliance from a chase into a checklist.If your FIRC still arrives by email, it’s not your accountant’s fault — it’s your infrastructure’s.

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In Summary

Banks manage compliance like a queue.Fintechs manage it like a dashboard.

HiWiPay automates the entire compliance chain — FIRC, BRC, and purpose code tagging — directly through RBI-regulated partner banks.No waiting on RMs. No lost PDFs. No “still processing” emails.Just fast, transparent, fully compliant settlements that work on your schedule, not theirs.

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