✨ Special Event! Don't miss our exclusive webinar on 16th Nov: "Upcoming Export Opportunities & Secure International Payments".

Guide . 8 min read

Compliance Support: Bank RM vs Fintech — FIRC & Purpose Code Help Compared

Compliance Support Bank RM vs Fintech-Feature

IN THIS ARTICLE

PUBLISHED

Running an export business or freelancing for international clients isn’t just about getting paid — it’s about proving you got paid.

You send an invoice, the client pays, the money lands — and just when you exhale, your accountant says,

> “We still need the FIRC.”

You blink. The what?

That’s the moment every Indian exporter or freelancer discovers the underworld of compliance — FIRC, purpose codes, BRCs, and the mysterious art of “waiting for the bank RM to reply.”

So let’s break it down. How do banks and fintech platforms really handle compliance support? And why does one make you wait a week for a PDF while the other delivers it in two clicks?

The Great Compliance Mystery — Why Does Something So Simple Take So Long?

Every foreign payment entering India needs to be documented for RBI. Banks were built to handle this — just not quickly.They run on layers of approvals, trade desks, and emails that go from one department to another before you finally receive a three-page PDF marked “Certificate of Foreign Inward Remittance.”Fintech platforms, on the other hand, decided to rebuild that entire process from scratch — directly embedding compliance into your payment flow.

The result? What took seven emails and ten days through a bank RM now happens automatically, and you can actually see it happening in real time.

FIRC and Purpose Code — Two Acronyms That Run Your Life

FIRC: The Proof You Didn’t Know You Needed

Your Foreign Inward Remittance Certificate is the RBI’s official proof that a foreign client paid you.You need it for income-tax filings, GST refunds, export documentation — and sometimes even for visa or funding paperwork.Without it, your “money received” isn’t officially “income earned.”

Purpose Code: The RBI’s Secret Decoder Ring

Every payment entering India must be tagged with a purpose code — a short RBI code explaining why the payment came in.It could be for consulting, software, design, or goods export.If it’s tagged wrong or not at all, your refund, compliance, or audit trail goes sideways fast.

So yes, those small codes matter more than they look.

Life With a Bank RM — Compliance by Email Chain

StepWhat HappensYour MoodTypical Delay
You request a FIRCEmail your RM, attach invoiceHopeful3–10 days
You follow up“Just checking if you got my email…”Annoyed2–3 days later
RM forwards“Sent to trade team.”ConfusedUndefined
Purpose Code?“We’ll check internally.”ResignedOngoing
Final outcomeYou get a PDF FIRC by emailRelieved (for now)7–14 days

Banks don’t make compliance painful on purpose — their systems were built for a different era.

Each FIRC request moves through multiple desks; each purpose code is typed manually.

It’s not malicious.  just medieval.

Life With a Fintech Platform — Compliance That Just… Happens

StepWhat HappensExperienceTime
Receive PaymentTagged automatically with the right purpose codeFeels seamlessInstant
FIRC IssuedAuto-generated via partner bankTransparent24–48 hours
e-BRC LinkedSynced automaticallyEffortlessWithin a week
SupportChat or dashboardHuman, quickReal-time

Instead of juggling attachments and “dear sir” emails, you log in, click, and download.

Compliance stops being a separate department;  it becomes a feature.

It’s not that fintechs made compliance easier.They made it make sense.

Compliance Support Bank RM vs Fintech-Secondary

Real Example — Two Freelancers, Same Payment, Different Realities

Asha (Bank Route):

Her $1000 USD project payment lands in her account.

Her CA asks for the FIRC to close her GST filing.

She emails the RM. Waits. Follows up. Waits again. The FIRC finally arrives nine days later.

Rohit (Fintech Route):

His $1000 payment arrives via a fintech partner.Within 48 hours, his e-FIRC is ready in his dashboard — already tagged with the correct purpose code.His CA downloads it, files the return, and moves on.

Same income.Different experience.

The Hidden Cost of Delayed Compliance

Late FIRCs don’t just annoy accountants — they freeze cash flow.You can’t file refunds, claim benefits, or reconcile exports until those documents arrive.Wrong purpose codes can push your payment into a manual review queue at your bank or even at DGFT.Each delay stretches your working-capital cycle by days or weeks.

In short: the slower the compliance, the slower your business.

The Compliance Scorecar

FeatureBank RMFintech Platform
SpeedDepends on follow-upsAutomated
TransparencyLowFull
FIRC IssuanceManual PDF via emailAuto e-FIRC via dashboard
Purpose Code TaggingManual entryBuilt-in
BRC GenerationPost-FIRC, manualAPI-linked
SupportRM + trade teamIn-app + real people
RBI Compliance✅ (via partner bank)

Both are legitimate.

Only one respects your time.

Verdict — Compliance Is No Longer a Favour

For years, compliance felt like a favour banks did for exporters — “we’ll process your FIRC soon.” Now it’s becoming what it should’ve always been: a built-in part of your payment process.

Fintechs turned compliance from a chase into a checklist.If your FIRC still arrives by email, it’s not your accountant’s fault — it’s your infrastructure’s.

CTA

In Summary

Banks manage compliance like a queue.Fintechs manage it like a dashboard.

HiWiPay automates the entire compliance chain — FIRC, BRC, and purpose code tagging — directly through RBI-regulated partner banks.No waiting on RMs. No lost PDFs. No “still processing” emails.Just fast, transparent, fully compliant settlements that work on your schedule, not theirs.

Looking to Simplify Your Global Payment Process?

Our team of international payment experts is ready to help you streamline your payment processes and expand your global reach.

Illustration for FAQs section

FAQs

About virtual bank accounts

How can I receive international payments in India?

You can open a free global multi-currency account with HiWiPay, And start receiving export payments from 25+ currencies and 150+ countries directly into your Indian bank account.

With HiWiPay, exporters typically receive payments within 24 hours.
Not at all. Setting up a HiWiPay global multi-currency account is completely free. Our support team assist you fully.
Platforms like HiWiPay let you open a free global multi-currency account, You can receive payments in USD, EUR, GBP, etc., and settle them directly into your local bank

FIRA (Foreign Inward Remittance Advice) is an official document issued by a bank confirming the receipt of foreign currency into your account. It serves as proof that an international payment has been received, as is often required for:

  • Regulatory compliance
  • Tax filings
  • Claiming export incentives
  • Accounting and audit purposes
How can I receive international payments in India?

You can open a free global multi-currency account with HiWiPay, And start receiving export payments from 25+ currencies and 150+ countries directly into your Indian bank account.

With HiWiPay, exporters typically receive payments within 24 hours.

Not at all. Setting up a HiWiPay global multi-currency account is completely free. Our support team assist you fully.
Platforms like HiWiPay let you open a free global multi-currency account, You can receive payments in USD, EUR, GBP, etc., and settle them directly into your local bank

Answer

Absolutely. HiWiPay uses bank-grade security and follow RBI compliance to ensure your international payments are safe, reliable, and fully compliant with Indian regulations.

A virtual account is a unique bank account number assigned to a business to collect and track payments efficiently. It is a reference for incoming funds linked to a master account.

Virtual accounts make receiving and managing payments easier by providing a unique bank account number for each transaction, customer, or business need. They are linked to a main bank account but act as separate identifiers, making tracking and reconciliation more efficient.

FIRA (Foreign Inward Remittance Advice) is an official document issued by a bank confirming the receipt of foreign currency into your account. It serves as proof that an international payment has been received, as is often required for:

  • Regulatory compliance
  • Tax filings
  • Claiming export incentives
  • Accounting and audit purposes

Yes, you can generate an e-BRC (electronic bank realization certificate) through HiWiPay portal. An e-BRC is an important document for exporters, as it serves as proof of foreign exchange realization and is required to claim export incentives under various government schemes.

To generate e-BRC, follow these steps.

Sign in to HiWiPay >> Click Start Shipment menu >> Click View or Edit button against invoice >> Check e-BRC tab >>

The Foreign Exchange Management Act (FEMA), 1999, governs foreign exchange transactions in India. It is designed to facilitate international trade while ensuring the stability of the foreign exchange market. For exporters, FEMA sets rules on receiving payment in foreign currency, repatriating funds, and maintaining proper documentation. It also requires that export earnings be realized within a specified timeframe and reported to the Reserve Bank of India (RBI) as per regulations. Following FEMA guidelines is essential for exporters to avoid penalties and ensure smooth international transactions.

The payment settlement time is less than 24 hours. Once the transaction is processed, the funds will be settled within a day.

Signing up for HiWiPay is quick and easy with our self-onboarding feature:

  1. Register with your email ID
  2. Complete the onboarding process
  3. Get notified once your account is successfully activated

Need help? Reach out to us exim@hiwipay.com for assistance

HiWiPay helps Indian exporters, importers, startups, service providers, consultants, agencies, and freelancers receive international payments effortlessly. We also assist with the end-to-end export pre & post shipment documentation process.
HiWiPay is a fintech company based in Mumbai, Maharashtra.
Absolutely! We secure international transactions by partnering with RBI-compliant banks and payment service providers (PSP). All payments are processed with high-security standards for complete peace of mind.
Illustration for FAQs section