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Guide . 8 min read

Case Study: FIRC Turnaround—HiWiPay vs Marketplace Payouts

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For Indian exporters, waiting for a FIRC can feel like waiting for monsoon rain—you know it’ll come, you just don’t know when. The work’s done, the payment’s received, and yet your GST refund or incentive claim sits frozen because that one piece of paper—the Foreign Inward Remittance Certificate—hasn’t landed.

Marketplaces promise global reach. But when it comes to compliance, they hand you a calendar instead of a timeline. Weeks pass, support tickets multiply, and you realize that “settled” in your dashboard doesn’t mean “recognized” in your books.

This case study looks at how HiWiPay EXIM changed that for exporters used to waiting 7–15 days for their FIRCs from Payoneer, Wise, or Fiverr payout routes—and what it means when your compliance clock finally keeps pace with your cash flow.

The FIRC Delay Problem: Invisible Until It Hurts

Exporters using marketplace payout systems rarely see the bottleneck coming. Platforms process payments through intermediaries—fintech aggregators, local partner banks, and sometimes correspondent chains—before funds reach your Indian account.

Each step adds friction:

  • Payment Settlement (Marketplace → Aggregator): 1–3 days
  • Conversion & Transfer to Indian Bank: 2–4 days
  • FIRC Coordination (Bank → Exporter): 3–7 days

By the time your FIRC certificate is issued, you’re already 7–15 business days away from your original payment date. That’s too long if your GST refund or incentive claim depends on that document.

In contrast, HiWiPay connects the dots that marketplaces never do—settlement, FIRC, and purpose code all under one transaction ID.

The Turnaround Test: HiWiPay vs Marketplaces

This analysis tracked five exporters (digital agencies and SaaS founders) who shifted their primary inflows from Payoneer/Wise to HiWiPay for three months. Average monthly inflow: $20,000–$40,000 per exporter.

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HiWiPay integrates directly with RBI-approved settlement partners. Once your payment hits, the system auto-generates a digital FIRC certificate tied to your purpose code (P0806/P1007 etc.) and makes it downloadable from your dashboard. No follow-ups, no “mail your invoice,” no Excel trackers.

The impact? Exporters reduced FIRC turnaround time by up to 93%, cut reconciliation work by half, and reclaimed 2–3 weeks of delayed refund cycles.

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Why This Matters More Than You Think

A delayed FIRC isn’t just a paperwork issue—it’s a cash flow choke. Without it, exporters can’t:

  • File GST refund claims for export services
  • Validate earnings under RBI’s EDPMS system
  • Close the export cycle under FEMA rules

HiWiPay collapses that entire chain into T+0 to T+1 compliance. Your remittance lands, your FIRC follows automatically, and your export documentation stays synced with your ledger in real time.

Real-World Impact

A digital agency earning $50,000/month switched from a marketplace payout to HiWiPay. Earlier, it waited 10–12 days per transaction for FIRC. Post-switch, every FIRC arrived within 18 hours of settlement—saving 10 days of uncertainty and ₹2–3 lakh in blocked refund claims each quarter.

Another SaaS founder who exports to the EU used to juggle FIRCs from multiple client sources—some delayed, some missing. HiWiPay’s single-pane dashboard now logs all FIRCs in sequence, with instant e-BRC sync to the DGFT portal.

These aren’t just compliance wins—they’re time dividends.

The Verdict: Compliance at the Speed of Credibility

Exporters don’t lose clients because of bad work. They lose time because of bad systems. A payment system that settles without certifying doesn’t serve—it stalls.

HiWiPay solves that lag by collapsing what used to take weeks into hours. You don’t “wait for FIRC” anymore; you receive it as part of the same flow. And that’s what true export infrastructure should feel like—transparent, compliant, and instant.

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About HiWiPay EXIM

HiWiPay EXIM exists for exporters who’ve mastered the art of earning but are tired of chasing proof. It unifies payments, compliance, and RBI documentation into one live workflow—so every dollar you earn comes with its own digital footprint. No marketplace dependency, no lag, no confusion—just certainty that every export you book is backed by a verified FIRC in your dashboard.

HiWiPay isn’t another payout tool. It’s where your international earnings finally feel local, fast, and fully recognized.

Looking to Simplify Your Global Payment Process?

Our team of international payment experts is ready to help you streamline your payment processes and expand your global reach.

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FAQs

About virtual bank accounts

How can I receive international payments in India?

You can open a free global multi-currency account with HiWiPay, And start receiving export payments from 25+ currencies and 150+ countries directly into your Indian bank account.

With HiWiPay, exporters typically receive payments within 24 hours.
Not at all. Setting up a HiWiPay global multi-currency account is completely free. Our support team assist you fully.
Platforms like HiWiPay let you open a free global multi-currency account, You can receive payments in USD, EUR, GBP, etc., and settle them directly into your local bank

FIRA (Foreign Inward Remittance Advice) is an official document issued by a bank confirming the receipt of foreign currency into your account. It serves as proof that an international payment has been received, as is often required for:

  • Regulatory compliance
  • Tax filings
  • Claiming export incentives
  • Accounting and audit purposes
How can I receive international payments in India?

You can open a free global multi-currency account with HiWiPay, And start receiving export payments from 25+ currencies and 150+ countries directly into your Indian bank account.

With HiWiPay, exporters typically receive payments within 24 hours.

Not at all. Setting up a HiWiPay global multi-currency account is completely free. Our support team assist you fully.
Platforms like HiWiPay let you open a free global multi-currency account, You can receive payments in USD, EUR, GBP, etc., and settle them directly into your local bank

Answer

Absolutely. HiWiPay uses bank-grade security and follow RBI compliance to ensure your international payments are safe, reliable, and fully compliant with Indian regulations.

A virtual account is a unique bank account number assigned to a business to collect and track payments efficiently. It is a reference for incoming funds linked to a master account.

Virtual accounts make receiving and managing payments easier by providing a unique bank account number for each transaction, customer, or business need. They are linked to a main bank account but act as separate identifiers, making tracking and reconciliation more efficient.

FIRA (Foreign Inward Remittance Advice) is an official document issued by a bank confirming the receipt of foreign currency into your account. It serves as proof that an international payment has been received, as is often required for:

  • Regulatory compliance
  • Tax filings
  • Claiming export incentives
  • Accounting and audit purposes

Yes, you can generate an e-BRC (electronic bank realization certificate) through HiWiPay portal. An e-BRC is an important document for exporters, as it serves as proof of foreign exchange realization and is required to claim export incentives under various government schemes.

To generate e-BRC, follow these steps.

Sign in to HiWiPay >> Click Start Shipment menu >> Click View or Edit button against invoice >> Check e-BRC tab >>

The Foreign Exchange Management Act (FEMA), 1999, governs foreign exchange transactions in India. It is designed to facilitate international trade while ensuring the stability of the foreign exchange market. For exporters, FEMA sets rules on receiving payment in foreign currency, repatriating funds, and maintaining proper documentation. It also requires that export earnings be realized within a specified timeframe and reported to the Reserve Bank of India (RBI) as per regulations. Following FEMA guidelines is essential for exporters to avoid penalties and ensure smooth international transactions.

The payment settlement time is less than 24 hours. Once the transaction is processed, the funds will be settled within a day.

Signing up for HiWiPay is quick and easy with our self-onboarding feature:

  1. Register with your email ID
  2. Complete the onboarding process
  3. Get notified once your account is successfully activated

Need help? Reach out to us exim@hiwipay.com for assistance

HiWiPay helps Indian exporters, importers, startups, service providers, consultants, agencies, and freelancers receive international payments effortlessly. We also assist with the end-to-end export pre & post shipment documentation process.
HiWiPay is a fintech company based in Mumbai, Maharashtra.
Absolutely! We secure international transactions by partnering with RBI-compliant banks and payment service providers (PSP). All payments are processed with high-security standards for complete peace of mind.
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